Frequently Asked Questions
Your questions about ct88 answered here
Deposits, withdrawals, bonuses, casino games, cricket betting, and responsible gambling — detailed answers to all the important topics at ct88, in one place.
Whether you are new to ct88 or a regular player, it is natural to have questions about the platform. On this page, we have provided straightforward and reliable answers to the questions most frequently asked by real players on five key topics — responsible gambling, deposits, withdrawals, casino games, and BPL and international match betting. If you cannot find an answer, contact us via 24/7 live chat or email.
Category 01
Responsible Gambling
There are some warning signs to watch out for — such as betting beyond your budget, depositing more to chase losses, hiding your gambling from family or friends, and being unable to stop. If you notice these signs, it is important to take a break. Whether at the time of registering with ct88 or at any point after, you can contact our support team and we will help.
Yes, ct88 takes responsible gaming seriously. You can set daily, weekly, or monthly deposit limits through our support team. These limits help prevent over-depositing and keep your spending under control. If you need to change a limit, contact us via live chat or at [email protected].
A cooling-off period means temporarily closing your account for a set time — usually a few days or weeks. Self-exclusion is a longer-term break where you can suspend your account yourself. To request either option, reach out via 24/7 live chat or at [email protected] — our team will act promptly.
Only those aged 21 or above may open an account and play at ct88. Age is verified during account verification. If an account belonging to a minor is found, it will be closed immediately and any deposited funds will not be refunded.
If you or someone in your family is struggling with a gambling problem, ct88's support team can help as a first step. In addition, you should seek help from a mental health professional or a trusted family member. Acknowledging the problem is the first step toward a solution.
Category 02
Deposits
ct88 does not charge any fees of its own on deposits. However, mobile financial services such as bKash, Nagad, Rocket, or Upay may deduct their own transaction charges separately. For bank transfers, the relevant bank's terms apply. It is a good idea to check your service provider's charges before making a deposit.
Deposits are usually credited to your balance within a few minutes. If it takes longer, keep your transaction ID and deposit amount handy and contact us via live chat. Bank transfers may take a little more time. A slight delay during peak evening hours due to server load is normal.
Log in to ct88, go to the deposit section, and select bKash. Send money to the designated bKash number — minimum ৳100. Enter the payment reference or transaction ID in the form and submit. Your balance will update shortly. Always use the correct number shown on ct88's deposit page.
The process is essentially the same — go to the deposit section, select Nagad, send money to the Nagad number shown, then submit with the transaction ID. You can deposit from a minimum of ৳100. Whether you use Nagad or bKash, always use the updated number shown on ct88's page.
Category 03
Withdrawal Questions
ct88's 120% welcome bonus has a 10x wagering requirement. This is calculated on the bonus amount — for example, if you receive a ৳1,200 bonus, you need to place ৳12,000 in bets before you can withdraw the bonus winnings. Once the requirement is met, the winnings move to your regular balance and can be withdrawn under the standard rules.
Withdrawals via bKash, Nagad, Rocket, or Upay are generally completed within 30 minutes to 3 hours. Bank transfers may take slightly longer. As long as everything is in order after you submit a withdrawal request, you should receive it within this timeframe.
There are a few reasons a withdrawal may stay pending — such as account verification not being complete, wagering requirements not being met, or high traffic during peak hours. If it has been more than 3 hours, contact us via live chat with your withdrawal ID and we will resolve it quickly.
The minimum withdrawal amount at ct88 is ৳800. If your balance is below this, the withdrawal request will not be processed. So before withdrawing, make sure you have at least ৳800 in your account.
No, ct88 only allows withdrawals to a mobile wallet or bank account registered in the account holder's own name. Payments to third-party accounts are cancelled under our fraud prevention policy. Please use a payment method registered in your own name.
Category 04
Casino & Table Games
Betting limits for table games vary by game. Both low-limit tables for new players and high-limit tables for high rollers are available. Before starting any game, click the game lobby or the information icon to see the minimum and maximum bet for that table.
In baccarat, the player bets on one of three options — Player, Banker, or Tie. The dealer deals two cards to each side. The side whose card total is closest to 9 wins. 10, J, Q, and K have a value of zero and Ace has a value of 1. With no complex calculations involved, it is popular among beginners.
Yes. In live dealer games, a professional dealer runs the game from a studio or casino via a live camera, which is broadcast directly to your device. Live tables from top providers including Evolution Gaming are available at ct88. You can also chat with the dealer using the chat option.
Yes, ct88 offers Teen Patti Joker and Teen Patti 20-20 from JILI. Teen Patti is a three-card South Asian card game where the player with the best hand wins. Andar Bahar is a simple prediction-based game — when a card is revealed, you have to guess whether it will land on the Andar (inside) or Bahar (outside) pile.
ct88's live casino is optimised to run well on mobile browsers. For the best experience, use a stable Wi-Fi or 4G connection. Live video streaming uses a fair amount of bandwidth, so video may occasionally buffer on a weak network.
Category 05
BPL & International Matches
Yes, ct88's sports betting section offers betting on BPL (Bangladesh Premier League), the T20 World Cup, IPL, and various ICC international tournaments. Available events and markets can be found in the match lobby.
Live in-play betting lets you place bets in real time while a match is in progress. Odds change according to the flow of the game — for example, when a wicket falls, the odds against that team may shorten. This creates additional opportunities for experienced bettors.
Decimal odds are straightforward to read. For example, odds of 2.50 mean that if you bet ৳100 and win, you receive a total of ৳250 (including your original stake). That means your profit is ৳150. The higher the odds, the lower the chance of winning — but the greater the reward. Example: if Bangladesh's odds in a Bangladesh vs India match are 3.20, a ৳100 bet would return ৳320 if they win.
The most popular markets in cricket betting are — match winner (which team will win), toss winner, top batsman, highest wicket-taker, total runs in a specific over range (such as how many runs in the first 6 overs), and man of the match. Over-by-over markets are also popular in T20 format.
In certain situations — such as during drinks breaks, DRS reviews, or at the moment a key result is announced — live betting may be temporarily suspended. This is a normal process needed to update the odds. It resumes shortly after.
More questions? We are ready to help
ct88's support team is available 24 hours a day, 7 days a week in both Bengali and English. Get an instant response via live chat.
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For detailed questions, write to us at [email protected]. We respond quickly.