ct88's commitment to responsible play
Play for fun, not for problems. ct88 provides multiple support tools and 24/7 support to keep your gaming experience safe and in control.
What is responsible gaming?
Online gaming is an entertainment activity that can be enjoyable when kept within the right limits. However, when gaming is no longer confined to entertainment and begins causing financial or mental stress, it can become a problem. ct88 believes every player should understand their own capacity and limits — because responsible gaming is not just about personal protection, it is part of a healthy lifestyle.
At ct88, we make the safety of every user our top priority. That is why we provide effective tools such as deposit limits, self-exclusion, time-out, and reality checks to help you keep your gaming habits in control. On this page you can learn about all these features in detail and seek help when needed.
Remember — playing at ct88 is for entertainment. If you ever feel that gaming is affecting your daily life, relationships, or financial situation, contact our support team right away. We are here for you in Bengali and English, 24 hours a day, 7 days a week.
ct88's gaming protection features
Deposit Limit
Set a cap on how much money you can deposit per day, per week, or per month. Once a limit is set it takes effect immediately, and increasing a limit involves a delay — which helps prevent depositing more in a moment of impulse.
Self-Exclusion
If you feel you need a break, choose self-exclusion. This feature lets you close your account for a fixed period or permanently. During self-exclusion you will not receive any promotional emails or communications.
Time-Out
Use time-out for a short-term break — from 24 hours up to 6 weeks. During this time you cannot log in or place bets on your account. After the break you can return normally.
Wager Limit
Restrict the total amount you can bet within a given period. This tool is especially useful for players who tend to place larger bets during a losing streak.
Reality Check
A pop-up message will remind you at regular intervals how long you have been playing and how much money has been transacted in the session. This reminder helps you stay aware and in control.
24/7 Support
For any responsible gaming assistance, contact ct88 via live chat or email. Our team is available in Bengali and English, seven days a week, twenty-four hours a day.
How to recognise the signs of problem gaming
If you notice any of the following signs in yourself or someone close to you, it is time to take a break or seek help.
Watch for these signs
How to activate protection tools
Log in to your account
Log in to your personal account at ct88 and select the "Responsible Gaming" option from the profile menu.
Choose your tool
Deposit limit, wager limit, reality check interval, or time-out duration — select one or more tools based on your needs.
Set the limit or duration
For a deposit limit, enter the amount and the time period. For a time-out, choose your preferred break length. For self-exclusion, choose a fixed term or the permanent option.
Confirm
Once you save the settings they will take effect immediately. Reducing a limit is instant; requests to increase a limit take a set amount of time to process, which limits the opportunity to overspend in a moment of emotion.
Reach out directly if you need help
If you have trouble changing the settings yourself or need more urgent assistance, contact the ct88 support team via live chat or email.
The importance of the 21+ age limit
ct88 strictly provides services only to individuals aged 21 and above. Participation in gaming by minors is completely prohibited and is a non-negotiable policy of our platform.
Age is verified at account registration and identity verification may be requested at any time. ct88 reserves the right to suspend an account if an age limit violation is suspected.
Make sure that minors in your household cannot access your account. Use a strong password and always log out on shared devices.
Check your gaming habits
Ask yourself the questions below and answer honestly. This is not a diagnosis — it is a helpful self-assessment.
If the answer to one or more questions is "yes", start using the protection tools or contact our support team.
The golden rules of responsible gaming
Play for entertainment only
Think of gaming as a form of entertainment, not as a source of income.
Set a budget in advance
Before each session, decide how much you can afford to spend and do not go beyond that limit.
Keep your time limited
Take regular breaks instead of playing for long stretches, and spend time with family and on other activities.
Consider your mental state
Avoid gaming when you are under stress, anxious, or feeling low — it is not a solution to problems.
Stop after a loss
Chasing losses — trying to recover money you have lost — is a key sign of problem gaming.
Only spend what you can afford
Never borrow money for gaming or use funds set aside for essential expenses.
Contact us
For any gaming-related concerns or issues, the ct88 support team is here for you. Reach us via live chat or email — we will help without judgment and with empathy.
Live Chat
Available in Bengali and English, 24 hours a day, 7 days a week. Get instant help from the live chat icon on any page of the site.
Email Support
Write to us in detail: [email protected] — our team will respond as quickly as possible.
Questions and answers about responsible gaming
Start safe gaming now
Enjoy ct88's wide collection of games — responsibly, within your own limits.
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